Switch LPG Provider in Australia
If you’re considering switching LPG providers, it’s usually because pricing has increased, service hasn’t met expectations, or your circumstances have changed, such as moving house or reviewing household costs.
Switching LPG providers is typically straightforward, and in most cases it can be done without interrupting your gas supply. Understanding how the process works, what happens to your existing bottles, and how remaining gas is handled can help you decide the right time to switch.
The good news is that switching LPG providers is usually straightforward (more so if you let us help you out), and in many cases, it can help reduce ongoing costs or improve service reliability.
On this page, we explain:
- when it makes sense to switch LPG providers
- what happens to your existing bottles
- whether you’ll lose gas already paid for
- how the switching process works
- how to check options for your address
Why Do People Change LPG Suppliers?
Most households switch LPG providers for one (or more) of the following reasons:
refill prices have increased over time
bottle rental fees feel too high
service or delivery reliability has declined
they’ve moved house
they want clearer pricing or better communication
Because LPG pricing is set locally, it’s not uncommon for better options to become available — especially if you’ve been with the same supplier for several years.
Can You Change LPG Supplier at Any Time?
Yes. You can switch LPG providers at any time.
However, many households choose their timing carefully to avoid leaving unused gas behind. While switching can be done whenever you like, understanding how bottle refunds work can help you decide the best moment.
What Happens to the Gas Left in my Bottles?
This is one of the most common questions we hear.
Unused (full) bottles
In many cases, LPG suppliers may refund or credit unused (full) bottles when they’re collected. This depends on the supplier’s individual policy.
Partially used bottles
Gas remaining in partially used bottles is generally not refunded. For this reason, many households prefer to switch when bottles are running low. Saying that, its always best to get your account set up, know your (or their) delivery process and know you’re new delivery times, then you can order when you’re ready.
Best timing
While switching when bottles are close to empty often makes the most sense, it’s not mandatory. If pricing or service is a concern, switching sooner may still be worthwhile.
Refund and credit policies vary between LPG retailers, so it’s always best to confirm what applies to your situation.
Will I Be Left Without Gas if I Switch?
No, switching LPG providers is usually coordinated to avoid any interruption to your gas supply.
Most homes have:
- two 45kg bottles, and
- an automatic changeover valve
This allows suppliers to plan the bottle swap without cutting off gas to your home.
What Happens to my Existing LPG Bottles?
When you switch LPG providers:
- Your current supplier arranges to collect their bottles
- Your new supplier installs their own bottles
- The timing is coordinated so supply continues
Because LPG bottles are typically owned by the supplier, they must be returned (usually collected from their depot) when you change providers.
Do I Need to Disconnect Anything Myself?
In most cases, no. The suppliers handle:
- Bottle removal
- Bottle installation
- Safety checks
If any additional work is required (which is uncommon), the supplier will let you know in advance.
Is Switching LPG Providers Expensive?
Switching itself is usually low-cost or free, but it depends on:
- Your current agreement
- Bottle ownership
- Location
Most costs associated with LPG relate to:
- Refill pricing
- Bottle rental
- Delivery
That’s why comparing the overall pricing structure, not just the refill price is important.
When Is the Best Time to Switch LPG Providers?
Many households choose to switch:
- When bottles are running low
- When moving house
- After a price increase
- At the end of a contract period
That said, if you’re unhappy with pricing or service, it may make sense to switch sooner rather than waiting.
Can Changing Supplier Reduce LPG Costs?
It can. But it depends on your location and usage. Savings may come from:
- Lower refill pricing
- Reduced rental fees
- Better delivery arrangements
- Clearer pricing structures
Because LPG pricing varies by suburb, the only way to know what’s available is to check based on your address.
Common Concerns About Switching LPG Providers
“It sounds complicated”
In most cases, it isn’t. Suppliers handle the physical work.
“I’ll lose gas I’ve already paid for”
Unused bottles may be refunded or credited by some suppliers, while partially used bottles generally aren’t. Timing can help minimise this.
“I’ll be left without gas”
Switches are usually coordinated to avoid interruptions.
“It won’t be worth the effort”
For many households, reviewing LPG pricing after several years can reveal better options.
How CompareLPG Helps When Switching LPG Providers
CompareLPG makes it easier to understand your options without the usual back-and-forth. Here’s how it works:
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1. You submit your suburb or postcode
A short form — free and no obligation.
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2. We check which LPG supplier services your address
Coverage varies by street and region.
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3. We send you the relevant pricing details
Including refill pricing, rental fees and delivery structure.
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4. You decide
There’s no obligation to switch.
Rather than showing side-by-side price tables, we focus on accurate pricing for your location.
Changing LPG Supplier When Moving House
Moving house is one of the most common times people switch LPG providers. When moving:
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You’re not tied to your previous supplier
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New pricing may apply
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Bottles at your old property are collected
This can be a good opportunity to review pricing before setting up supply at your new address.
Switch LPG Provider vs Stay Put — What to Consider
Ask yourself:
Have my refill prices increased?
Am I paying high rental fees?
Has service quality dropped?
Have my usage patterns changed?
If the answer to any of these is yes, it may be worth checking alternatives.
Switching LPG Providers by Location
Available LPG suppliers and pricing structures vary by region.
You can also explore LPG options in your area via our location pages, including:
Each page looks at local supplier coverage and pricing considerations.
How to Switch LPG Provider
If you’re considering switching, complete our form today and we’ll check which LPG supplier services your home and what their current pricing looks like.
The service is 100% free, and there’s no obligation to switch.
Get Your LPG Offer in Minutes
Frequently Asked Questions
Can I switch LPG providers if I still have gas left?
Yes. Unused bottles may be refunded or credited by some suppliers, while partially used bottles usually aren’t.
Is switching LPG providers difficult?
In most cases, no. Suppliers manage bottle removal and installation.
Do I need to be home during the switch?
Sometimes, depending on access and setup. The supplier will confirm if required.
Is CompareLPG free to use?
Yes, completely free, with no obligation to proceed.
Find LPG Deals Based on Locations
Here are a few internal location pages on our website. More coming everyday.
Queensland
New South Wales
Western Australia
South Australia
Tasmania
Australian Capital Territory
Key Takeaway
Switching LPG providers doesn’t have to be complicated. Understanding how bottle ownership, remaining gas and pricing structures work can help you decide the right time to switch and whether it’s worth doing so.
Checking your options based on your address is the easiest way to know what’s available.
Ready to find the best LPG deal?
Contact us today and let CompareLPG.com.au take the hassle out of comparing suppliers. For more information, visit our LPG bottle FAQ page.